Summary: This text provides answers to frequently asked questions for residents, covering topics like additional charges on accounts, security deposit refunds, and calendar invite discrepancies for inspections.
Below, you will find the answers to our most frequently asked questions. If you need further assistance, please don't hesitate to contact us.
HOW TO Click on each F.A.Q. to reveal the information.
Why do I have additional charges on my account this month?
You might be charged for maintenance issues that are the tenant's responsibility, potential HOA violations, or utility charges incurred during the tenancy.
When will I receive my Security Deposit Refund?
The property manager will provide details on possible charges against the security deposit at move-out. The balance, if any, will be sent to the forwarding address provided within 30 days of your move-out date.
Why does my calendar invite show a different time than the one scheduled for an inspection/walkthrough?
Please verify that the calendar invite aligns with your time zone settings, as it is sent with the Eastern Time Zone on our end.