Summary: The provided text contains information about accessing an owner portal, disbursal of payments, and troubleshooting unexpected disbursal amounts.
Why can't I access my owner portal?
Have you followed the instructions in the email for the portal invitation?
If yes, submit a request to Buildium to reset the email.
Make sure to do the confirmation email to access the portal.
When can I expect my monthly disbursal?
Disbursements are scheduled to be sent out between the 10th and 15th of every month.
Please note that the timing may be impacted by holidays, weekends, and the tenant's rent date.
The amount of my disbursal is not what I expected. How can I find out why?
You can review any added invoices that need to be deducted from the disbursal in your owner portal or contact our support team for assistance.
Office: 706-863-1775